Privacy Policy

Effective Date: 18 May 2026

Welcome to Greek Lux Transfers. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website and transfer booking services.

1. Company Information

Greek Lux Transfers
Thessaloniki, Greece
Website: https://greekluxtransfers.gr
Email: info@greekluxtransfers.gr

2. Information We Collect

We may collect the following information when you use our website or make a booking:

  • Full name
  • Email address
  • Phone number
  • Pickup and drop-off location
  • Flight number and arrival/departure details
  • Booking details
  • Payment-related information
  • IP address, browser type and device information
  • Cookie and analytics data

3. How We Use Your Information

We use your personal data to:

  • Process and manage transfer bookings
  • Contact you about your reservation
  • Provide customer support
  • Improve our website and services
  • Prevent fraud, abuse and unauthorized activity
  • Comply with legal and accounting obligations

We do not sell your personal data.

4. Payments

Payments may be processed through secure third-party payment providers. We do not store full credit card details on our servers.

5. Cookies

Our website may use cookies for functionality, analytics, performance improvement, advertising and remarketing.

You can disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Analytics and Third-Party Services

We may use third-party services such as:

  • Google Analytics
  • Google Ads
  • Meta/Facebook Pixel
  • Booking or payment service providers

These services may collect technical and usage data according to their own privacy policies.

7. Data Sharing

We may share necessary information only with:

  • Drivers and transfer operators
  • Payment processors
  • Website hosting and technical service providers
  • Legal or public authorities when required by law

We do not sell, rent or trade your personal data.

8. Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and prevent fraud.

9. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us at: info@greekluxtransfers.gr

You also have the right to file a complaint with the Hellenic Data Protection Authority: https://www.dpa.gr

10. Security

We apply reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss or disclosure.

However, no online system can be guaranteed to be completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact

For privacy-related questions, contact us at:
Email: info@greekluxtransfers.gr
Website: https://greekluxtransfers.gr

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